Certified Healthcare Safety Professional (CHSP) Practice Exam

The primary focus of Performance Improvement within a hospital is to monitor and enhance organizational performance. This approach involves assessing various processes, outcomes, and systems within healthcare settings to identify areas needing improvement. By focusing on performance as a whole, hospitals can implement systematic changes that lead to better patient outcomes, increased safety, and more efficient use of resources. While other aspects such as patient satisfaction scores and employee turnover may be linked to performance improvement initiatives, they are ultimately seen as outcomes of the broader goal of improving the overall performance of the organization. Enhancing performance can lead to higher patient satisfaction and potentially lower turnover rates, as a well-functioning organization tends to foster a more positive environment for both patients and employees. Focusing on the overarching goal of monitoring and enhancing performance allows healthcare facilities to systematically address various challenges and achieve sustainable improvements.