Certified Healthcare Safety Professional (CHSP) Practice Exam

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What does Potential Problem Analysis (PPA) involve?

A focus on patient satisfaction metrics
An assessment of predicted safety issues
A review of staffing levels in hospitals
Financial audits of health care organizations

The correct answer is: An assessment of predicted safety issues

Potential Problem Analysis (PPA) primarily involves assessing predicted safety issues within an organization's healthcare processes. This method allows safety professionals to identify and evaluate potential risks before they manifest, facilitating proactive measures to prevent adverse events. By focusing on foresight and preventative strategies, PPA contributes significantly to improving overall safety in healthcare settings. While patient satisfaction metrics, staffing levels, and financial audits may be important aspects of healthcare management, they do not fall under the specific considerations of Potential Problem Analysis. These areas are essential for operational efficiency and quality of care but do not directly pertain to the identification and mitigation of potential safety hazards. Thus, the focus of PPA distinctly aligns with predicting and addressing safety concerns to enhance patient care outcomes.