Certified Healthcare Safety Professional (CHSP) Practice Exam

What is one of the main outcomes of implementing a just culture in healthcare settings?

1. Increased employee turnover

2. Improved employee accountability and learning

3. Reduced focus on patient safety

4. Decreased transparency in error reporting

The correct answer is: Improved employee accountability and learning

Implementing a just culture in healthcare settings fosters an environment where employees feel safe to report errors and near misses without fear of punitive action. This leads to improved employee accountability because staff are more willing to take ownership of their actions and understand the impact of those actions on patient safety. Additionally, a just culture emphasizes learning from mistakes rather than assigning blame, which contributes to a culture of continuous improvement within the organization. The focus on learning helps identify systemic issues that may lead to errors, ultimately enhancing overall patient safety and care quality. This supportive environment encourages open communication, which is crucial for fostering trust among team members and promoting a positive workplace culture.